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    FAQ

    FAQs for Clients

    Q1.1.  How to register in OtherPhrase.com as a Client ?

    Q1.2. How to submit your project?

    Q1.3. How to select the translator ?

    Q1.4. How to close the project ?

    Q1.5. How to communicate with OtherPhrase support team ?

     

     

    FAQs for Translators

    Q2.1. How to register to OtherPhrase.com as a Translator ?

    Q2.2. How to bid for the project  and work on it ?

    Q2.3. How to close the project ?

    Q2.4. How to communicate with OtherPhrase support team ?

     

     

    How to register in OtherPhrase.com as a Client ?

    A1.1. Click on “Sign In”, in OtherPhrase portal (www.otherphrase.com). Select the option “Client” in “What are you registering as?”. Enter the name, email id and password, and sign in. Then complete the email confirmation process.

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    How to submit your project ?

    A1.2. Log in to your account and click on “Post a Project”. Enter the details of your project and attach the document which is to be translated and click “Submit”.

     

    How to select the translator ?

    A1.3. From the list of  translators, select the one, based on bid amount and the reputation of the translators and click on “Accept”. Select the payment method and complete it.

     

    How to close the project ?

    A1.4. After receiving the completed project from the translator, if  satisfied, click on “Finish”, give the rating to the translator and submit.

     

    How to communicate with OtherPhrase support team ?

    A1.5. Click on  “Chat with us” to initiate a chat session with OtherPhrase support team.

     

     

     

    How to register to OtherPhrase.com as a Translator ?

    A2.1. Click on “Sign In”, in OtherPhrase portal (www.otherphrase.com). Select the “Translator” option in “What are you registering as?”. Enter the name, email id, password, skill, experience and sign in. Then complete the email confirmation process.

     

    How to bid for the project and work on it ?

    A2.2. From the list of “Latest Projects”, click on “Apply” for the selected project. Click on “Bid” and enter the “Budget” amount, “Deadline” and “Notes”, and click on “Submit”. Once the project is awarded, complete the translation. Click on  ” Open Workspace”, attach the file and click on send icon.

     

    How to close the project ?

    A2.3. After getting the confirmation from the client, Click on “Review and Complete”, give the rating to the client and submit.

     

    How to communicate with OtherPhrase support team ?

    A2.4. Click on  “Chat with us” to initiate a chat session with OtherPhrase support team.